Last Updated on September 3, 2026 by Shitiz Srivastava
Property in Dubai has never been hotter than it currently is in 2026.
Never have we seen such large transactions occur; never have we witnessed so much money being thrown at brand new developments by international investors purchasing off-plan properties throughout the Emirates.
However, while there is certainly great enthusiasm surrounding the local real estate market today, no question is being asked as frequently as the following that what happens to your money if something goes wrong with your investment?
For example, if a development is delayed, cancelled, or if you decide you just don’t like your original choice, what happens next?
To understand the various ways that refunds function in Dubai’s current property marketplace is not pessimistic thinking; rather, it is smart investing.
The Foundation: Dubai’s Escrow Legislation Provides Your Safety Net
You cannot begin to think about investing in any real estate venture without knowing about Dubai’s Escrow Law (Law No. 8 of 2007).
As previously mentioned, Law No. 8 of 2007 is the single most protective piece of legislation for investors involved in the real estate sector in Dubai and was established primarily for the purpose of providing a safety net for homebuyers.
Developers are required to put all monies collected from homebuyers into a government-controlled escrow account.
Developers are allowed to remove monies from the escrow account only when certain construction milestones are reached.
In addition, should a developer cancel a project, the Dubai Land Department will ensure that all monies owed to homebuyers are returned to them via their respective escrow accounts.
Therefore, the moment you sign your contract, your monies do not automatically go into the developer’s general ledger.
Rather, they sit safely in a protected escrow fund and can only be removed by the developer upon verification that they have achieved certain predetermined construction milestones.
For off-plan homebuyers particularly, this represents the structural protection mechanism that provides Dubai’s marketplace with substantially greater protections than those found in virtually every other major global marketplace.
Also Read : Property Transfer in Dubai: The Complete 2026 Process, Documents, and Fees
How Do Things Work When a Project Cancellation Occurs
Although project cancellations are extremely rare in Dubai, as Dubai’s regulatory environment strongly discourages cancellations, they can still occur.
Should a project cancellation occur, the Dubai Land Department will oversee the refund process.
After a project is officially cancelled, the case will then be transferred to the Special Tribunal for Liquidation of Cancelled Real Property Projects in Dubai, which will then ensure that all homebuyers who purchased units in the canceled project are fully reimbursed from the escrow account.
The time frame associated with receiving off-plan property refunds from a canceled project is also very relevant.
Typically, homebuyers will receive full reimbursement of off-plan property purchases:
- Within one year from when the contract of sale was terminated
- Or within sixty days from when the unit is sold again to another purchaser
Whichever occurs first.
The amount of a refund received by a homebuyer will depend significantly on how close to completion the project was at the time it was canceled.
The Off-Plan Refund Percentages You Must Be Aware Of
Many investors are shocked to learn that the refund percentage is not always 100% and that specific rules regarding refunds were established by Law No. 19 of 2017 pursuant to RERA regulations related to off-plan purchaser defaults and cancellations.
Specifically, according to these RERA regulations, the developer’s permissible retention percentage is dependent on the extent of the construction completion at the time of termination.
In all instances of termination of an off-plan property sale contract, the developer shall reimburse any excess retained amounts to purchasers:
- Within one year from the date of termination
- Or within sixty days from when the property is resold to another buyer
Whichever occurs sooner.
If construction has not commenced for reasons outside of the developer’s control, the developer shall reimburse purchasers within sixty days from when termination occurred.
Key Takeaway
As a rule, the further along in its completion cycle a project is at the time it is terminated by either party (developer or purchaser), the higher percentage of retained amounts by the developer.
Conversely stated, if a project is merely getting underway (i.e., less than five percent complete) and is subsequently canceled, a purchaser will likely be entitled to receive approximately ninety-five percent of his/her down payment.
Conversely stated, if a project is seventy percent complete and/or has otherwise incurred significant expenses prior to cancellation, a developer would likely be able to retain a greater percentage of monies deposited by purchasers.
Also Read : Property Sale Registration in Dubai: What It Is and Why It Is Legally Mandatory
Important Note
Always review your Sales and Purchase Agreement thoroughly before executing the same.
Is the Four Percent DLD Transfer Fee Refundable?
This is perhaps one of the greatest surprises for many investors.
Each and every property transaction conducted in Dubai generates a one-time four percent transfer fee payable to the Dubai Land Department (the “DLD”) on the official property purchase price.
There is no negotiating away of this four percent fee, nor is it refundable.
For example:
If you purchased a property worth AED two million, you will forfeit AED eighty thousand of your down payment monies, regardless of whether or not the developer cancels the project and/or delays completion of the same.
Also Read : Dubai Property Refund Rights During the Iran–US War: What Every Investor Must Know in 2026
Final Cost Consideration
Consequently, initial budgeting for potential additional fees (e.g., attorney fees) and costs including but not limited to the aforementioned four percent transfer fee is essential when purchasing property in Dubai.
As noted above, some developers choose to absorb part or all of this fee as a form of promotion, i.e., as an incentive to attract buyers.
Many developers in Dubai offer to pay the four percent transfer fee as part of a promotional package that reduces the upfront cost of each transaction for buyers.
Therefore, it is recommended that you always review your Sales and Purchase Agreement prior to signing to determine if such a provision exists.




